Reference

Your auper88 Privacy Policy in plain words

Your account brings VIP Baccarat, Rise of Apollo, DANA, OVO, GoPay and QRIS records into one privacy file we keep tied to your login.

Account data scopeDANA and QRIS recordsCookie choicesSupport contact paths
auper88 Your auper88 Privacy Policy in plain words
CONTACT PATHS

Reach us about privacy

Fast privacy contact helps you act before an account issue spreads. Use live chat for login-related data questions, email for written access or correction requests, and WhatsApp for a quick status check on an existing privacy ticket. We handle privacy messages from 09:00 to 23:00 WIB, and we may ask you to confirm your username, phone number, recent QRIS receipt, or last login device before discussing account data.

Team online

Live chat privacy help

Start with live chat when your question involves recent login activity, cookie prompts, or a device you do not recognise. Our team can open a privacy ticket and tell you which account checks are needed.

Email access request

Send email when you want a written copy of account data, a correction request, or a removal question. Include your username, registered phone, and the privacy subject so we can route it correctly.

WhatsApp status check

Use WhatsApp only to check the status of a privacy ticket already opened through chat or email. For your safety, we do not send full wallet records or identity files inside WhatsApp threads.

ACCOUNT CARE

How we handle your privacy

Privacy work is tied to real account steps, not vague promises. We separate signup details from wallet checks, keep cookie choices connected to your browser, and limit support views to staff handling…

Signup details

When you create an account, we collect the details needed to identify the login and contact you about account privacy. We do not ask for extra identity files unless a security or payout check requires them.

Payment records

DANA, OVO, GoPay and QRIS activity is stored as wallet evidence for reconciliation, account questions, and fraud checks. Support can view transaction status, but full privacy requests must go through a ticket.

Cookie choices

Cookies help remember language display, session state, and basic device signals. You can clear them through your browser path, usually Settings, Privacy, Cookies, then return to login for a fresh session.

Device sessions

We record device type, browser, IP range, and login time so we can spot unusual access. If a session looks unfamiliar, contact us before changing wallet settings or requesting account data edits.

Game activity context

Activity from slots, live tables, sportsbook markets, Bingo, or Royal Fishing may appear in account logs. We use those records to answer account disputes, not to publish your activity outside your account.

Retention and removal

Some records must stay for account, payment, security, or legal reasons. When removal is possible, we process the request after account verification and explain if any data must remain in limited form.

Privacy questions you may ask

Your privacy questions usually come up during signup, wallet checks, login changes, or support chats. We answer them in plain language so you know what to send, what we can change, and what may need to stay in account records. If your request affects access, payment history, or identity checks, we verify ownership before sharing or editing any data.

We collect the details you enter during account creation, plus login time, device signals, contact details, and wallet references. Payment activity from DANA, OVO, GoPay and QRIS is kept with your account record.

Yes. Contact us by email with your username, registered phone, and request type. We verify account ownership first, then provide the data we can share without exposing security tools or another account.

Cookies keep your session, language display, and basic device state working between visits. To reset them, go to your browser Settings, Privacy, Cookies, clear the site data, then log in again.

Only staff assigned to wallet checks, account support, or privacy tickets can view relevant payment records. We use those records to match deposits, verify withdrawals, answer disputes, and meet account safety duties.

Open a privacy ticket through chat or email and state what needs correction. We may ask for recent login details, wallet proof, or a confirmation code before changing account contact data.

You can ask for removal, and we will check what can be deleted. Some payment, security, and legal records may need to remain in limited form for account history and dispute handling.

Contact live chat as soon as you notice it and avoid changing wallet details until we check the session. We may ask for device type, last login time, and recent QRIS or DANA activity.